Aledo BroadBand uses a program called Qmail to handle your domain's emails. Qmail is compatible with any POP3/SMTP email client such as Outlook, Outlook Express, Eudora, Pegasus, The Bat and more. We also provide a web interface (similar to Yahoo and Hotmail's email services) to allow users to access their email while on the road.
As a domain administrator, you'll have to add users and email accounts to your domain. To manage your domain's email accounts and services, we have a simple web-based interface that allows you to add and edit Email Accounts, Aliases, Forwards, Robots and Mailing Lists.
Logging In to QmailAdmin
You can access QmailAdmin by going to http://mail.<yourdomain.com>/qmailadmin/
To log in, use the following information:
Master Account: postmaster
Domain Name: <yourdomain.com>
Password: <your password>
The Master Account should always be "postmaster". Postmaster is a special account that has the ability to administer your email settings.
The Domain Name is your domain name, without the "www". (eg.: wisenetworks.us, cmdeaf.org,
airfieldds.com, aledofd.com tcaeagles.org, etc)
The Password is your Postmaster's password. If you forget this password,
please contact us.
Press the Login button to get to the main menu.
The Main Menu presents you with the following options:
Email Accounts: Add, remove, edit, and delete email accounts on your domain. You can also define a "catch all" account to receive the email for accounts that do not exist. If you go on vacation, you can set your account to respond to email with an automatic message stating that you are out of the office.
By default, you can create 5 email accounts
Aliases Forwards: Aliases and Forwards do basically the same thing: create a "fake" account that simply forwards emails to legitimate accounts. They
vary slightly in that an Alias will only forward an email to an account on your domain. A Forward will forward emails to any email account on the Internet. For example,
you can set up an alias called "info" so that any email sent to info@<yourdomain>.com will be forwarded to your real email account. If you want the
email to be forwarded to an email account at Yahoo or somewhere else, use a Forward instead of an Alias. By default, you can create 5 Aliases and Forwards.
Mail Robots: A Mail Robot allows you to create an account that sends an automated reply to the sender while forwarding the original email to one or more
individuals. For example, you could set up a Mail Robot called "info" and when someone sends an email to "info@<yourdomain>.com", they get an
automated reply ("Thank you for your email. Someone will contact you soon."). At the same time, the sender's email is forwarded to the address of your choice.
By default, you can create one Mail Robot
Mailing Lists: You can create your own mail lists. These are also sometimes referred to as a LIST-SERV. You can send an email to dozens of your friends at once, or family, or employees of your company, etc.
The mail list can also be used as a two-way forum for group-based discussions. By default, you can create one Mailing List.
Creating an Email Account
The following steps will describe the process of creating an email account.
- Click on "New Email Accounts" from the Quick Links menu. You'll see a screen for supplying the essentials of an email account: email, password, password
confirmation, real name.
- Simply complete the items and press the "Add" button. And that's all there is to it!
- Caution: Email accounts are NOT case sensitive and should only contain letters (a-z), hyphen (-) and underscore (_). Good: firstname.lastname@example.org.
Bad: jhonny(boy)email@example.com. They should not contain the following other characters like !@#$%^&*(). Periods are not recommended, but they work.
For good security, passwords should contain a mix of letters, numbers and characters. Passwords ARE case sensitive. A password of "puPpyDog" is not the
same as "puppydog". An example of a good password would be "Pr0Verbs22:13", where the "0" is a zero, not an alphabet.
To see a list of all email accounts on the server, select "Email Accounts" from the Main Menu. The red dots on the right are buttons. You can use these
buttons to change the status of the email accounts.
To change an email account's status, click on the account's "Modify User" button. From this screen, you can change the user's name and password. You can
also set up a vacation message for the user.
To delete a user, click on the red button in the "Delete Account" column.
To make the new account a "Catch All", click on the red button in the "Catch All Account" column. A "catch all" is an account that
receives emails for users that don't exist. For example, if an email is sent to asdwdisdlkjoiwedkajsdoijwkle@<yourdomain>.com,
it will go to the Catch All account. By default, there are no catch all accounts, so bogus emails are returned to the sender. As soon as you create a catch all account,
all bogus emails go to that account. Here's a creative use of a catchall account:
Problem: You're filling out a "More Info Please" form for HokeyProducts.com website. You want them to email you about a product you want to buy, but
you're afraid they might give your email address to everyone in the world.
Solution: Use a bogus email address and name it after the company in question: Hokeyproducts@<yourdomain>.com. Since the email account doesn't exist, when
they send you an email, it arrives in your catchall account, and you can read it. If it turns out that they give your email address to spammers and you're now getting
flooded with junk mail, simply create a Forward called "hokeyproducts" and set it so that it forwards all emails to "firstname.lastname@example.org". Now
you no longer need to see their crazy emails and they're "rewarded" for selling your email address.
Most of the items on the menu are self-explanatory once you click on the link. The exception to this is the Mailing List. It controlled by "EZMlm". You
can't break anything, so log in, create a list and have fun. If you're somewhat familiar with mailing lists, you can learn a lot just by playing with it. You'll find
that you can actually send instructions to your mailing list via email. If you want the full manual, check out www.ezmlm.org.