What is Aledo Broadband?
How much does it cost?
What are the hardware/software requirements?
What's the range for Fixed Wireless?
What about hills, trees and weather?
What if I don't like it?
What about the "fine print"?
How do I contact Aledo BroadBand
What is Aledo BroadBand?
Aledo BroadBand is an Internet Service Provider
(ISP) bringing high-speed Internet access to East Parker
County (Aledo, Annettas, Willow Park, Hudson Oaks) area.
We began in 2002 offering "fixed wireless"
technology, and have since expanded our offerings to
include DSL and more. Sign up now.
The majority of this FAQ deals with questions
pertaining to our wireless service.
is "Fixed Wireless"?
Fixed Wireless (sometimes referred to as Wireless DSL)
is the process of connecting your desktop computer or network to the Internet through the use of
microwave radios using the IEEE 802.11
standard. Aledo BroadBand has several towers in the East
Parker County area, and from them, broadcasts a two-way Internet
signal to customers.
In order to understand Fixed Wireless, it's also
important to talk about what fixed wireless is NOT:
- It does not require a phone line! No
more missed calls. Talk while you surf.
- It does not use satellite! Aledo
BroadBand's signal is not bounced off a satellite
22,000 miles away in space to reach customers.
Because satellite signals have to travel 44,000
miles round-trip, a noticeable lag time (delay) is
experienced while surfing via satellite. Aledo
BroadBand's Internet signal is broadcast from Aledo
and does not have satellite lag times.
- It is not "Bluetooth", and it's
not for your cell-phone. These technologies are
designed for slow, short-range, roaming wireless
connection between devices. Aledo BroadBand's
implementation of Fixed Wireless uses the IEEE
802.11 standard to achieve a 10-mile (or more) broadcast range. It is designed for dependable,
high-speed, wireless connection between buildings,
much does it cost?
See the wireless page for details. The standard package costs
$129 for installation, and monthly service is as low as $39.99per month.
What are the
Aledo BroadBand's standard equipment is designed to
connect to a computer via the Ethernet port. No software
is required for the computer. The equipment is
compatible with any computer that has an Ethernet port
(Windows, Macs, Linux, etc). For multiple
computers, a router will be required (not included). Additional items are billed separately.
the range for Fixed Wireless?
Although we have customers as far out as 10 miles away
from our towers, the general coverage area is roughly a
extending from each tower. As a general rule, service is
available wherever an unobstructed view of one of our
towers can be established. Click here
to see a coverage map.
about hills, trees and weather?
As a general rule, fixed wireless signals do not penetrate buildings, hills
and thick trees to provide a reliable service. Direct
line-of-sight to one of our towers is required. If
obstructions prevent line-of-sight to one of our towers, a mast
(pole) may be required. Aledo BroadBand does not install
masts taller than 10 feet.
Fixed wireless signals function in all weather conditions, including heavy
rain, fog, etc. (NOTE: Aledo
BroadBand recommends that all solid-state
electronic devices be kept on a good UPS at all
if I don't like it?
Aledo BroadBand offers a 14-day money-back guarantee on
our wireless service and a 10-day money-back guarantee
on our DSL service. This guarantee does not apply to the
Wireless Professional package.
about the "fine print"?
Customers will be required to abide by the terms set forth in the
user contract. Be advised that Aledo BroadBand reserves the right to change the contract
with 30-days advanced notice to customers. Aledo BroadBand reserves the right to add, remove
or change any and all items (including pricing) on this website
at any time as we deem necessary.
How do I contact
If you have questions that aren't answered on this
page, please contact us by phone or email!
PO Box 364
Aledo, TX 76008
817-441-8541 (9:30am - 7pm, Mon-Fri)